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Name: Louise Allen
Job title: Partner at Fountain Filters
Louise Allen has been a partner at Fountain Filters since 2011, overseeing the day-to-day operations that keep the business running smoothly. With more than a decade of experience in water filtration, she also reviews the site's content to ensure it's accurate, up to date, and provides trustworthy advice for customers.
Louise Allen has been a partner at Fountain Filters since 2011, and much of the company's smooth day-to-day running comes down to her. With well over a decade in water filtration, she looks after order processing, despatch, financials, and the operational detail that's easy to overlook but makes all the difference. She's the reason an order actually turns up on time, correctly packed, with nothing missed.
She works closely with the product team and customer support, which means she's picked up a genuinely practical understanding of water filters over the years. Not just the technical specs, but the real questions customers ask when they're trying to work out what they actually need for their home. That attention to detail is a big part of why Fountain Filters holds the standard it does.
Louise also has a hand in the content on the site, reviewing articles to make sure they're accurate, current, and genuinely useful. Real advice you can trust, not just words to fill a page.
When she's not keeping the business ticking over, Louise has form on the London Marathon route too. She and Simon have run it together, which probably explains where some of that stamina for a busy order week comes from.
What our customers have to say about us
18 Oct 2023Great 3-way tap, which was well packaged, with clear instructions. Our plumber commended the tap as good quality and easy to plumb in and connect to both water supply and under-sink filter. Looks brilliant in our new kitchen. Thanks to Fountain Filters for a helpful website and speedy delivery service.
12 July 2023Great product, simple to install including hints on common installation challenges which I did have and overcame instantly because of the care taken by the seller. Whole of house now has soft water without a noticeable drop in pressure. Has made a massive difference throughout.
1 Dec 2023It was a small but important order: replacement o-ring with silicon for my water filter housing. when I told them I had not received the articles after 7 days, they without fuss dispatched a replacement with the result I received the original and replacement 3 days later! Very responsive customer service.
17 June 2023After moving into a property with a fresh water supply, I turned to Fountain Filters for advice on replacing the water filter system. I purchased the Moby Twin Sediment System and it has been a worry-free system. Even changing the filters was far easier than the old system. Cannot fault this company on speed of service or quality of advice.
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Allen & Allen t/a Fountain Filters,
Strowger House, Sandy Lane Ind. Est.
Newcastle upon Tyne, NE3 5HE, UK.
https://w3w.co/pipes.ranked.dates
VAT Reg: 370859370
